Lientz, Bennet P. <br/><br/>
Breakthrough strategic IT and process planning / 
Bennet P Lientz 
 - Hackensack, NJ :  World Scientific,  c2010 
 - xviii, 519 p. :  ill.   24 cm 
<br/><br/>Includes bibliographical references (p. 495-496) and index 
<br/><br/><label>ISBN: </label>9789810000000