Pfeffer, Jeffrey <br/><br/>
The Knowing-doing gap: how smart companies turn knowledge in action/  
Jeffrey Pfeffer, Robert I. Sutton 
 - Boston:  havard Business School Press,  2000 
 - X, 314 p.:  ill.  24cm 
<br/><br/>Includes bibliographical references 
<br/><br/><label>ISBN: </label>9781578511242