Witt, Tom C. <br/><br/>
IT best practices : management, teams, quality, performance, and projects / 
Tom C. Witt 
 - Boca Raton :  Taylor & Francis,  2012 
 - x, 345 p. :  ill.   24 cm. 
<br/><br/>Includes bibliographical references (p. 331-332) and index 
<br/><br/><label>ISBN: </label>9781439868546