@book{27459, author = {Adams, Gervase Paul and Straw, Michael John Sorby}, title = {The little black book of change :}, publisher = {John Wiley and Sons Ltd,}, year = {2016}, address = {Chichester, West Sussex, UK : }, url = {https://repositori.mosti.gov.my/apps/wp-content/uploads/2022/03/37.-The-Little-Black-Book-Of-Change-The-7-fundamental-shifts-for-change-management-that-delivers.pdf} }