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| 100 | _aCortada, James W. | ||
| 245 | 1 | 0 |
_aTQM for sales and marketing management / _cJames W. Cortada |
| 260 |
_aNew York : _bMcGraw-Hill, _c1993 |
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| 300 |
_axv, 232p. : _bill. _c23 cm |
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