000 01068nam a22002777a 4500
003 MOSTI LIBRARY
005 20240621103855.0
008 240621b |||||||| |||| 00| 0 eng d
020 _a9789671990506
040 _cMOSTI LIBRARY
090 _a351.595
_bMAL
110 1 _aMalaysia. Jabatan Perkhidmatan Awam,
_eissuing body.
245 _aPLPP : PANDUAN LAYANAN PERKHIDMATAN PELANGGAN SEKTOR AWAM :
_b"PENYAMPAIAN PERKHIDMATAN BERFOKUSKAN PELANGGAN DAN PROFESIONAL" /
_cJabatan Perkhidmatan Awam Malaysia
260 _aPutrajaya :
_bBahagian Penyelidikan, Perancangan dan Dasar Jabatan Perkhidmatan Awam,
_c2021
300 _a85 pages :
_bcolour illustrations, colour photographs ;
_c23 cm
336 _0rdacontent
337 _2rdacarrier
338 _0rdacarrier
650 1 0 _aCivil service ethics
_zMalaysia
650 2 0 _aAdministrative agencies
_xManagement
_zMalaysia
650 2 0 _aGovernment publications
_zMalaysia
650 2 0 _aCustomer services
_xManagement
650 2 0 _aCustomer relations
_xManagement
942 _2ddc
_cBK
_n0
949 _0018961
999 _c29433
_d29433