000 | 01068nam a22002777a 4500 | ||
---|---|---|---|
003 | MOSTI LIBRARY | ||
005 | 20240621103951.0 | ||
008 | 240621b |||||||| |||| 00| 0 eng d | ||
020 | _a9789671990506 | ||
040 | _cMOSTI LIBRARY | ||
090 |
_a351.595 _bMAL |
||
110 | 1 |
_aMalaysia. Jabatan Perkhidmatan Awam, _eissuing body. |
|
245 |
_aPLPP : PANDUAN LAYANAN PERKHIDMATAN PELANGGAN SEKTOR AWAM : _b"PENYAMPAIAN PERKHIDMATAN BERFOKUSKAN PELANGGAN DAN PROFESIONAL" / _cJabatan Perkhidmatan Awam Malaysia |
||
260 |
_aPutrajaya : _bBahagian Penyelidikan, Perancangan dan Dasar Jabatan Perkhidmatan Awam, _c2021 |
||
300 |
_a85 pages : _bcolour illustrations, colour photographs ; _c23 cm |
||
336 | _0rdacontent | ||
337 | _2rdacarrier | ||
338 | _0rdacarrier | ||
650 | 1 | 0 |
_aCivil service ethics _zMalaysia |
650 | 2 | 0 |
_aAdministrative agencies _xManagement _zMalaysia |
650 | 2 | 0 |
_aGovernment publications _zMalaysia |
650 | 2 | 0 |
_aCustomer services _xManagement |
650 | 2 | 0 |
_aCustomer relations _xManagement |
942 |
_2ddc _cBK _n0 |
||
949 | _0018961 | ||
999 |
_c29434 _d29434 |