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Pengurusan Kualiti Menyeluruh/

Oakland, John S.

Pengurusan Kualiti Menyeluruh/ John S. Oakland; Penterjemah: Abdul Rahman Ibrahim - Kuala Lumpur: Golden Books Centre Sdn Bhd, 2009 - ix.454ms.: il. 23cm

Bibliografi ms: 440

ISBN: 9789830000000

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