Customer relationship management: Concept, Strategy, and tools / V. Kumar, Werner Reinartz
Material type: TextPublication details: New York : Springer , 2012Edition: 2nd. edDescription: xxxiii, 378 p.: ill. 26cmISBN:- 9783642201097
Item type | Current library | Collection | Call number | Status | Date due | Barcode |
---|---|---|---|---|---|---|
Book | MOSTI Library Open shelf | Open Collection | 658.812 KUM (Browse shelf(Opens below)) | Available | 016465 |
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