Service - ability :create a customer centric culture and achieve competitive advantage / Kevin Robson
Material type: TextPublication details: Chichester, West Sussex : John Wiley & Sons,ltd, c2013Description: xvi, 253p. 24cmISBN:- 9781118345566
Item type | Current library | Collection | Call number | Status | Date due | Barcode |
---|---|---|---|---|---|---|
Book | MOSTI Library Open shelf | Open Collection | 658.812 ROB (Browse shelf(Opens below)) | Available | 016271 |
Includes bibliographical references and index
There are no comments on this title.