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Excellence in service
Material type: Text Text; Nature of contents:
Publication details: Naperville, Illinois National Education Training Group, Inc. 2001
Availability: Items available for loan: MOSTI Library (1)Location, call number: Open shelf 370.113 EXC.

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Effective presentations
Material type: Text Text; Nature of contents:
Publication details: [S.I.] National Education Training Group, Inc. 2001
Availability: Items available for loan: MOSTI Library (1)Location, call number: Open shelf 808.51 EFF.

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