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Service - ability :create a customer centric culture and achieve competitive advantage / Kevin Robson

By: Material type: TextTextPublication details: Chichester, West Sussex : John Wiley & Sons,ltd, c2013Description: xvi, 253p. 24cmISBN:
  • 9781118345566
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Holdings
Item type Current library Collection Call number Status Date due Barcode
Book Book MOSTI Library Open shelf Open Collection 658.812 ROB (Browse shelf(Opens below)) Available 016271

Includes bibliographical references and index

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