Strategic customer service/ (Record no. 24996)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00576nam a2200229Ia 4500 |
| 001 - CONTROL NUMBER | |
| control field | mosti000012751 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | MY-WpKST |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20220113163210.0 |
| 007 - PHYSICAL DESCRIPTION FIXED FIELD--GENERAL INFORMATION | |
| fixed length control field | OC |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 131204s2013####nyuagr#001#0#eng#d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9780814413333 |
| 040 ## - CATALOGING SOURCE | |
| Transcribing agency | MOSTI |
| 090 ## - LOCALLY ASSIGNED LC-TYPE CALL NUMBER (OCLC); LOCAL CALL NUMBER (RLIN) | |
| Classification number (OCLC) (R) ; Classification number, CALL (RLIN) (NR) | 658.812 |
| Local cutter number (OCLC) ; Book number/undivided call number, CALL (RLIN) | GOO |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Goodman, John A. |
| 245 10 - TITLE STATEMENT | |
| Title | Strategic customer service/ |
| Statement of responsibility, etc. | John A. Goodman |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | New York: |
| Name of publisher, distributor, etc. | AMACOM, |
| Date of publication, distribution, etc. | 2009 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 256p.: |
| Other physical details | ill. |
| Dimensions | 24cm |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Customer service |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Customer relations |
| General subdivision | Managements |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Book |
| Suppress in OPAC | No |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| 949 ## - LOCAL PROCESSING INFORMATION (OCLC) | |
| 0 | 015738 |
| Withdrawn status | Lost status | Damaged status | Not for loan | Collection code | Home library | Current library | Shelving location | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Open Collection | MOSTI Library | MOSTI Library | Open shelf | 658.812 GOO | 015738 | 16/09/2021 | 16/09/2021 | Book |