Human sigma: managing the employees-customer encounter/ (Record no. 9642)

MARC details
000 -LEADER
fixed length control field 00571nam a2200229Ia 4500
001 - CONTROL NUMBER
control field mosti000000301
003 - CONTROL NUMBER IDENTIFIER
control field MY-WpKST
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20220210103112.0
007 - PHYSICAL DESCRIPTION FIXED FIELD--GENERAL INFORMATION
fixed length control field OC
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 131204s2013####nyuagr#001#0#eng#d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9781595620163
035 ## - SYSTEM CONTROL NUMBER
System control number 11447
040 ## - CATALOGING SOURCE
Transcribing agency MOSTI
090 ## - LOCALLY ASSIGNED LC-TYPE CALL NUMBER (OCLC); LOCAL CALL NUMBER (RLIN)
Classification number (OCLC) (R) ; Classification number, CALL (RLIN) (NR) 658.812
Local cutter number (OCLC) ; Book number/undivided call number, CALL (RLIN) FLE
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Fleming
245 10 - TITLE STATEMENT
Title Human sigma: managing the employees-customer encounter/
Statement of responsibility, etc. John H. Fleming,Jim Asplund
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. New York
Name of publisher, distributor, etc. Gallup Press
Date of publication, distribution, etc. 2007
300 ## - PHYSICAL DESCRIPTION
Extent 312p.
Dimensions 23cm
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name Asplund,Jim
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Book
Suppress in OPAC No
Source of classification or shelving scheme Dewey Decimal Classification
949 ## - LOCAL PROCESSING INFORMATION (OCLC)
0 012898
Holdings
Withdrawn status Lost status Damaged status Not for loan Collection code Home library Current library Shelving location Date acquired Total Checkouts Full call number Barcode Date last seen Price effective from Koha item type
        Open Collection MOSTI Library MOSTI Library Open shelf     658.812 FLE 012898 08/09/2021 08/09/2021 Book