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1.
101 tough conversations to have with employees: A managers guide to addressing performance, conduct and discipline challenges/ Paul Falcone by
Material type: Text Text; Nature of contents:
Publication details: USA: Paul Falcone, 2009
Availability: Items available for loan: MOSTI Library (1)Location, call number: Open shelf 658.3 FAL.

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2.
Teknik terhebat kuasai pembawa masalah/ David Brown; penterjemah, Md. Hazali Hasan by
Material type: Text Text; Nature of contents:
Publication details: Batu Caves, Selangor: PTS Professional Pub., 2011
Availability: Items available for loan: MOSTI Library (1)Location, call number: Open shelf 658.3145 BRO.

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