Human sigma: managing the employees-customer encounter/ John H. Fleming,Jim Asplund

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Material type: Text

TextPublication details: New York Gallup Press 2007Description: 312p. 23cmISBN:

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Holdings
Item type	Current library	Collection	Call number	Status	Date due	Barcode
Book	MOSTI Library Open shelf	Open Collection	658.812 FLE (Browse shelf(Opens below))	Available		012898

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Previous	658.81 BOL Apa ynag perlu sebagai seorang pengurus/	658.812 BET Service innovation :	658.812 DEB Customer Innovation : Customer-centre strategy for enduring growth/	658.812 FLE Human sigma: managing the employees-customer encounter/	658.812 FOR How to give exceptional customer service	658.812 FOR How to give exceptional customer service	658.812 FOR How to give exceptional customer service	Next

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