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Service innovation : Lance A. Bettencourt by
Material type: Text Text; Nature of contents:
Publication details: New York : McGraw-Hill, c2010
Availability: Items available for loan: MOSTI Library (1)Location, call number: Open shelf 658.8 LAN.

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Service innovation : Lance A. Bettencourt by
Material type: Text Text; Nature of contents:
Publication details: New York : McGraw-Hill, 2010
Availability: Items available for loan: MOSTI Library (1)Location, call number: Open shelf 658.812 BET.

Place hold Add to cart
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